Effective Date: 25 May 2026

Responsible Party: Kels and Mels Raffles (Secondary division of Kels and Mels Travel (Pty) Ltd)

Location: Vereeniging, Gauteng, South Africa

Information We Collect

To facilitate fair draws and communicate with participants, we collect the following personal information when you purchase a ticket:

• Full Name and Identity Number (for winner verification).
• Contact Details (Mobile number and Email address).
• Payment Information (processed via secure, accredited South African payment gateways).

Purpose of Processing

Your data is strictly processed under POPIA Section 11 justifications to:

• Administer the raffle draws and validate ticket ownership.
• Notify winners and arrange prize handovers.
• Comply with legal and financial auditing requirements in South Africa.

Third-Party Disclosures & Security

We do not sell or trade your personal information. Your data is only shared with accredited third-party payment processors and independent auditors ensuring draw integrity.

We employ industry-standard encryption to protect your data against unauthorized access.

Your Rights Under POPIA

You have the right to request access to the personal information we hold, request corrections to errors, or object to direct marketing. For queries regarding your data, contact our Information Officer.

Data Retention

We retain participant records only for as long as necessary to administer raffle activities, comply with legal obligations, and satisfy financial record-keeping requirements under South African law.

Contact Information

For privacy-related requests, complaints, or data access inquiries, please contact:

Information Officer
Kels and Mels Raffles
Vereeniging, Gauteng, South Africa

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal, operational, or regulatory requirements. The latest version will always be available on our website.